Verzendbeleid
Shipping
The sooner it's with you, the better. We send your order out as quickly as we can — packed with care and trackable from door to door.
Shipping costs and delivery times
| Destination | Shipping cost | Delivery time |
|---|---|---|
| Netherlands & Belgium | €5.95 | 1–2 business days |
| France & Germany | €6.95 | 3–5 business days |
| Austria | €8.95 | 3–5 business days |
| Other European countries* | €12.95 | 5–8 business days |
*Italy, Luxembourg, Poland, Portugal, Spain, Sweden, Denmark, Finland and Greece.
Free shipping on orders over €125 — wherever you are.
Once you've ordered
Your order goes out as soon as possible. Our fulfilment partner BeePack makes sure it reaches you safely. As soon as your parcel is on its way, you'll get a track-and-trace by e-mail, so you can follow it every step of the way.
Something not right?
Parcel arrived damaged or incomplete? Let us know within 48 hours at hello@feelou.co and we'll sort it out together. Entered the wrong address? Let us know as soon as you can — costs for an order lost due to an incorrect address are, unfortunately, on you.
Exchange or return?
Not the right size, or changed your mind? No worries — you have 90 days to exchange or return. You'll find how it works in our returns policy.